Our Customer Service
Our customer services department has highly knowledgeable and friendly team who are on hand to answer questions and queries, as well as manage your order.
Our Area Sales Managers are able to keep you informed of all the latest news and product developments and are available to visit your branch to undertake product training – giving your arrangers an understanding and confidence when arranging a coffin for a funeral.
We are committed to the ethical sourcing and manufacturing of the products we supply.
Our environmental standards are the highest in the trade and we are proud of what we have achieved so far. We will continue to champion the environmental cause with funeral directors and put innovation, respect, and social responsibility at the heart of all we do.
Just to let you know how elegant the Walnut Tree Oval coffin looked this morning - it caught everyone's eye, plenty of comments and none of the pallbearers had seen one like it. It really did look smart. The book for the name details is beautiful, really impressive.
Massive thank you to you & your team for this coffin, we along with the Humanist celebrant, crematorium staff, family and friends thought it was absolutely brilliant, on route to the crematorium there were people on the street taking photos of the coffin and EVERYONE had a big stupid smile on their face.
We set up our office in 2014 as Deys family funeral care and needed a coffin supplier. We didn’t really know a lot about products available, but after meeting with JC Atkinson, everything was much easier.
We have been a client of JC Atkinson & Son for a number of years. During our time working alongside each other they have been on hand to deliver consistent and strong levels of customer service to all members of our team.